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NCC Current Performance Report at 18 May 2024 for

Neighbourhood Services

 MeasureUnit2023/24 PerformanceCurrent TargetCurrent PerformanceLast Available ResultFrequencyDirection of TravelPerformanceStatusCommentsTrend
1% of sites falling below cleanliness standard for DetritusPercentage2.4982.49Dec 2023MonthlyGreenGreenUp to date402 surveys were undertaken during this period and 10 areas (2.49%) were identified as not being predominantly free of detritus. The outturn for 2023/24 is 2.49%, which is within target and demonstrating an improvement in this measure.
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2% of sites falling below cleanliness standard for Dog FoulingPercentage0.2510.25Dec 2023MonthlyGreenGreenUp to date402 surveys were undertaken during this period and 1 area (0.25%) was identified as not being predominantly free of dog fouling. The outturn for 2023/24 is 0.11%, demonstrating a slight improvement in this measure.
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3% of sites falling below cleanliness standard for LitterPercentage1.4951.49Dec 2023MonthlyGreenGreenUp to date402 surveys were undertaken during this period and 6 areas (1.49%) were identified as not being predominantly free of litter. The outturn for 2023/24 is 1.25%, which is within target and demonstrating improvement in this measure.
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4Number of missed bin collections per 100,000 collections of household wasteNumber454045Jan 2024QuarterlyGreenRedUp to datePerformance is higher than target, primarily due to staffing changes and familiarity of routes along with how missed bins are classified in the Tynedale area earlier in the year, but there has been an improvement in performance compared to the 2022/23 outturn. In context, there were 3981 reported missed bins during 2023/24 out of 8.8 million collections.
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5Number of parks achieving 'green flag' status across the countyNumber121112Jul 2023AnnuallyGreenGreenUp to dateThe 2023 winners of a Green Flag for Northumberland's parks were: Hirst Park, Carlisle Park, Ridley Park, Dr Pit Park, Astley Park, Alexandra Park, Eastwoods Park, Hexham Park, Castle Vale Park, Bolam Lake Country Park , Plessey Woods Country Park and for the first time this year Druridge Bay Country Park. These are excellent results and we have exceeded our target.
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6Percentage of bulky waste collections undertaken on the agreed day of collectionPercentage99.59999.5Mar 2024MonthlyGreenGreenUp to date10966 collections have been undertaken since April 2023 and 10911 were on the agreed day of collection. Performance is good and above target for 2023/24.
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7Percentage of household waste sent for reuse, recycling and compostingPercentage39.13639.1Jul 2023QuarterlyGreenGreenOverdueThe percentage of household waste sent for reuse, recycling or composting is higher than 36.58% achieved in quarter 2 22/23. Total recycling tonnage from both HWRC sites and kerbside has increased this year compared to the same quarter last year, being mainly green waste, wood, rubble and carpets. Target has been met.
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8Percentage of municipal waste land filledPercentage7.4107.4Jul 2023QuarterlyGreenGreenOverdueTarget has been met. Bulky wastes, sofa's etc that contained persistent organic pollutants (POP's) that would have gone to landfill now go for incineration in accordance with legislation brought into force 1 January 2023.
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9Percentage of recycling, reuse, and composting at Household Waste Recovery CentresPercentage66.268.666.2Jan 2024QuarterlyGreenAmberUp to datePerformance is below target but has increased compared to the 2022/23 outturn of 63.19%. There has been more waste delivered to HWRC sites overall compared to March 2023. Green waste, rubble, carpets, mattresses scrap metal and wood tonnage have all risen.
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10Proportion of fly-tips removed from public areas within 3 daysPercentage98.199598.19Mar 2024MonthlyGreenGreenUp to date4236 out of 4314 fly tips have been removed from public areas within 3 days since April 2023. Performance for 2023/24 remains good and above target.
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11Volume of household waste generated per householdKg509534509Jul 2023QuarterlyGreenGreenOverdueThe tonnage of household waste generated is within target but more than 508 kg/ household in the same quarter in 2022.
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