| 1 | % of the workforce who are apprentices | Percentage | 4.1 | 2.3 | 4.6 | Apr 2024 | Annually | Green | Green | Up to date | | |
| 2 | Annual turnover rate | Percentage | 11.47 | 10 | 11.04 | Apr 2024 | Annually | Green | Red | Up to date | The figure is calculated by dividing the number of leavers over the reporting period (financial year) by the average headcount across the reporting period. Benchmarking data from the LGA's Research and Information team measures the average turnover rate for English Unitary Authorities at 14% for the 22/23 Financial year which is the latest published data. | |
| 3 | Application Drop-Out Rate / Withdrawal Rate | Percentage | 2.06 | 10 | 2.06 | Mar 2024 | Monthly | Green | Green | Overdue | Percentage of applications withdrawn, threshold is 10% of total monthly applications. | |
| 4 | Average FTE days lost to sickness per FTE over last 12 months | Number | 11.71 | 7.5 | 11.77 | Apr 2024 | Monthly | Red | Red | Up to date | Continues to be above the target of 7.5 days per FTE. Monthly workforce data reports highlight specific trends and areas with high absence levels in each service area. Services scrutinise data and undertake a focused approach to reducing absence. The HR team work closely with managers to ensure all cases of sickness absence follow the processes in the health and wellbeing policy. | |
| 5 | Average Number Of Applicants per role advertised | Number | 15 | 10 | 14 | Apr 2024 | Monthly | Red | Green | Up to date | | |
| 6 | Average Time To Fill A Position | Days | 69 | 28 | 69 | Jan 2024 | Quarterly | Green | Red | Up to date | Average number of calendar days between application submission date and hire date for the quarter. The current target is set at 28 calendar days. | |
| 7 | HR Casework - avg time case time (start to hearing) | Days | 85 | 28 | 85 | Jan 2024 | Quarterly | Green | Red | Up to date | The average days taken for disciplinary cases from start date to hearing date or case closure date for those cases that did not go to a formal hearing for cases closed within the quarterly reporting period. There were 8 cases closed during the reporting period. | |
| 8 | Job Offer Acceptance Rate | Percentage | 91.07 | 85 | 91.07 | Mar 2024 | Monthly | Green | Green | Overdue | The offer acceptance rate (OAR) is the percentage of candidates who accepted a formal job offer. The OAR is measured by dividing the number of offers accepted by the number of offers extended. | |
| 9 | Percentage days Lost to Sickness Absence | Percentage | 4.39 | 3.5 | 3.98 | Apr 2024 | Monthly | Green | Red | Up to date | Above the target of 3.50%. Workforce data reports highlight specific trends and areas with high absence levels in each directorate and service. Services scrutinise data and undertake a focused approach to reducing sickness absence. The HR team work closely with managers to ensure all cases of sickness absence follow the processes in the health and wellbeing policy. | |
| 10 | Percentage of committed levy expenditure from NCC digital account for apprenticeships | Percentage | 5 | 60 | 5 | Mar 2024 | Monthly | Green | Red | Overdue | Estimated planned spend for the next twelve months, divided by the estimated total funding for the next twelve months (based on funds entering our apprenticeship service account including 10% top-up). Note, payments are not spread equally across the apprenticeship programme. High payment are due towards the end of the programme and upon completion including the end point assessment payment.
ACTIONS: The apprenticeship service account needs to ensure sufficient funds remain available to satisfy full programme payments at completion and end point assessment. A target of 50%-75% would be safe and appropriate target measure. | |
| 11 | Percentage of mandatory induction training modules completed | Percentage | 92.38 | 85 | 92.38 | Mar 2024 | Monthly | Green | Green | Overdue | Results have improved over the last two years and nine out of eleven courses remain above the target. In June 2022 the FOI, EIR and SAR module and the General Data Protection Regulation (GDPR) module were refreshed, both modules are now completed annually and have a 95% target compliance level. Changes to required learning effective from 1 April 2024 include updating course content, updating recertification timelines and reducing the number of courses from eleven to seven | |
| 12 | Performance Appraisal completed year to date | Percentage | 75 | 85 | 75 | Mar 2024 | Monthly | Green | Red | Overdue | Results exceeded the 85% target during 2021/22 however during 2022/23 the 85% target was not met. Compliance is monitored through regular workforce reports to ensure that all employees receive an appraisal with their line manager. Figures presented will increase month on month throughout the appraisal year with an expected end point of 85% or above compliance. This is also monitored through the staff survey. The appraisal process was revised in April 2020. | |
| 13 | Staff Survey Engagement Score | Number | 7 | 10 | 7 | Apr 2019 | Annually | Green | Red | Overdue | | |
| 14 | Staff Survey Response Rate | Percentage | 52 | 85 | 52 | Apr 2022 | Annually | Green | Red | Overdue | | |