| 1 | Percentage Availability of Superfast broadband | % | 96.04 | 95 | 96.04 | Quarterly | Green | Green |
| COMMENTS: Based on Thinkbroadband data Jan 2024. Small Increase as expected as more full fibre options roll out. |
| 2 | Service Desk calls resolved within SLA | % | 95.77 | 96.5 | 95.77 | Monthly | Green | Red |
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| 3 | Visitor Figures - Northumberland Archives Woodhorn | Number | 175 | 930 | 175 | Monthly | Green | Red |
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